Electrical & data
Low-voltage installs, RFID, WiFi access points, AV systems, compliance audits, fitting-room rewiring.
Plumbing & sanitary
Leak repair, WC overhauls, water tank servicing, drainage emergencies.
Compliance & safety
F-GAS, emergency lighting, ladder inspections, statutory checks — calendared and reported.
Image & finishing
Touch-ups, fixtures, store image maintenance, brand-perfect refits.
Emergency line
24/7 dispatch with a certified tech on site, fast.
SLA contracts
A predictable contract. A predictable building.
Our Service Level Agreements are designed for retail, offices and care facilities. Mix preventive maintenance with reactive support — pay for the work, not for surprises.
One monthly fee per site for the predictable stuff. Clear hourly rates for reactive work, with a quote before the wrench moves. Photo-documented reports per intervention.
What a typical SLA includes
- Scheduled preventive maintenance visits
- 24/7 emergency reactive support
- Statutory compliance & F-GAS reporting
- Photo-documented reports per intervention
- One invoice flow per site or per portfolio
- Transparent fixed-fee + reactive hourly rates
Common questions
Things people ask before signing up.
What's your typical response time?
For SLA customers, critical issues are triaged within the hour and a technician is typically on site within 3-4 hours. Non-critical interventions are scheduled within 48 hours.
Do you cover all of Belgium and Luxembourg?
Yes — we operate across both countries with a regional dispatch model. From Knokke to Luxembourg City.
How does billing work?
SLA gets a fixed monthly fee per site. Reactive work is billed at agreed hourly rates with a clear quote before work starts. No surprise invoices.
Which brands do you service?
All major HVAC brands (Daikin, Mitsubishi, Carrier, Trane), UPS systems (Eaton, Riello, APC), and the common electrical and low-voltage equipment families.