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24/7 EMERGENCY Arsenio +32 489 57 24 93 David +32 484 07 73 02

Services

Every system that keeps your site running.

From compressors to compliance, from a leaky drain to a full electrical rewire. One operator, every discipline, transparent invoicing per intervention.

HVAC services

From compressor swaps to full plant upgrades. Diagnostics, repair, preventive plans, refrigerant compliance. All major brands — Daikin, Mitsubishi, Carrier, Trane, Eaton UPS systems and more.

Electrical & data

Low-voltage installs, RFID, WiFi access points, AV systems, compliance audits, infrastructure roll-outs.

Plumbing & sanitary

Leak repair, WC overhauls, water tank servicing, drainage emergencies.

Compliance & safety

F-GAS, emergency lighting, ladder inspections, statutory checks — calendared and reported.

Image & finishing

Touch-ups, fixtures, store image maintenance, brand-perfect refits.

Emergency line

24/7 dispatch with a certified tech on site, fast.

SLA contracts

A predictable contract. A predictable building.

Our Service Level Agreements are designed for retail, offices and care facilities. Mix preventive maintenance with reactive support — pay for the work, not for surprises.

One monthly fee per site for the predictable stuff. Clear hourly rates for reactive work, with a quote before the wrench moves. Photo-documented reports per intervention.

What a typical SLA includes

  • Scheduled preventive maintenance visits
  • 24/7 emergency reactive support
  • Statutory compliance & F-GAS reporting
  • Photo-documented reports per intervention
  • One invoice flow per site or per portfolio
  • Transparent fixed-fee + reactive hourly rates

Common questions

Things people ask before signing up.

What's your typical response time?

For SLA customers, critical issues are triaged within the hour and a technician is typically on site within 3-4 hours. Non-critical interventions are scheduled within 48 hours.

Do you cover all of Belgium and Luxembourg?

Yes — we operate across both countries with a regional dispatch model. From Knokke to Luxembourg City.

How does billing work?

SLA gets a fixed monthly fee per site. Reactive work is billed at agreed hourly rates with a clear quote before work starts. No surprise invoices.

Which brands do you service?

All major HVAC brands (Daikin, Mitsubishi, Carrier, Trane), UPS systems (Eaton, Riello, APC), and the common electrical and low-voltage equipment families.

Ready to talk about an SLA?

Free site assessment. Tailored scope. No commitment.

Get a quote →

Pricing, upfront

Know the model before you call.

No surprises is a promise, not a slogan. Projects and repairs are quoted before work starts; day-to-day maintenance runs on a fixed monthly fee. Here's how engagement works.

Projects & repairs
Fixed quote — approved before work starts
  • ✓ Scoped and quoted per project or repair
  • ✓ No commitment — engage job by job
  • ✓ Executed around your trading hours
  • ✓ Report with photos after every job
Most chosen
SLA — Essential
Fixed monthly fee per site — sized to your portfolio
  • ✓ One predictable monthly fee per site
  • ✓ Preventive maintenance visits included
  • ✓ Priority dispatch on breakdowns
  • ✓ Preferential hourly rate for extras
SLA — Complete
Fixed monthly fee per site — all-in
  • ✓ Everything in Essential
  • ✓ Full compliance calendar (F-GAS, boilers, inspections)
  • ✓ 24/7 emergency line with response SLA
  • ✓ Quarterly portfolio report per site