Operational since 2018

Facilities that just work — across every site you operate.

Facilitoo is the facility & HVAC operator for Belgian retail and commercial portfolios. One number to call. One accountable team. Transparent reporting per site, per intervention.

See how we operate → Book a call

Live · this month

Interventions completed

247 ↑ 12%

Sites under management

59 across Belgium

Response time (avg)

3h 12m
3,499

Projects done

97%

Satisfaction

16

Specialists

24/7

Emergency line

What we operate

Every system that keeps your site open.

HVAC services

From compressor swaps to full plant upgrades. Diagnostics, repair, preventive plans, refrigerant compliance. All major brands.

See HVAC services →

Electrical & lighting

Compliance audits, fault diagnosis, fitting-room rewiring, store-front lighting.

Plumbing & sanitary

Leak repair, WC overhauls, water tank servicing, drainage emergencies.

Compliance & safety

F-GAS, emergency lighting, ladder inspections, statutory checks.

Image & finishing

Touch-ups, fixtures, store image maintenance, brand-perfect refits.

Emergency line

24/7 dispatch with a certified tech on site, fast.

Operating platform

Built on our own software. Not someone else's spreadsheet.

Every site, every equipment, every intervention runs through Facilitoo — our in-house operations platform. Scheduled work, reactive tickets, photo-documented reports, QR-tagged equipment, refrigerant logs, consumables. One system across every team and every site.

Currently tracking
3,493 pieces of equipment
facilitoo.app

Reports

Overdue

New Report

Schedule

Tasks

Refrigerant

Consumables

QR Stickers

Equipment tracked

3,493

Tasks / month · 2025

261

SOs / month · 2025

196

What changes

The before & after of operating with Facilitoo.

Before

Reactive chaos

  • Five vendors, five invoices, five different stories
  • Store managers calling whoever answers first
  • No idea what was fixed last month
  • Surprise invoices long after the work

With Facilitoo

Operated & documented

  • One number, one accountable team, one invoice flow
  • Triage and dispatch handled within the hour
  • Every intervention reported with photos & status
  • Quote first, work second — no surprises

Let's get your sites operated properly.

Free site assessment. Clear quote. No commitment.