Operating platform
Built on our own software. Not someone else's spreadsheet.
Every site, every equipment, every intervention runs through Facilitoo — our in-house operations platform. Scheduled work, reactive tickets, photo-documented reports, QR-tagged equipment, refrigerant logs, consumables. One system across every team and every site.
Product demonstration on sample data — no client information is shown in this video.
Work orders completed
Satisfaction
Specialists
Emergency line
What we operate
Every system that keeps your site open.
Electrical & lighting
Compliance audits, fault diagnosis, RFID and WiFi infrastructure roll-outs, relamping.
Plumbing & sanitary
Leak repair, WC overhauls, water tank servicing, drainage emergencies.
Compliance & safety
F-GAS, emergency lighting, ladder inspections, statutory checks.
Image & finishing
Touch-ups, fixtures, store image maintenance, brand-perfect refits.
Emergency line
24/7 dispatch with a certified tech on site, fast.
What changes
The before & after of operating with Facilitoo.
Before
Reactive chaos
- Five vendors, five invoices, five different stories
- Store managers calling whoever answers first
- No idea what was fixed last month
- Surprise invoices long after the work
With Facilitoo
Operated & documented
- One number, one accountable team, one invoice flow
- Triage and dispatch handled within the hour
- Every intervention reported with photos & status
- Quote first, work second — no surprises
Track record
Discretion is part of the service.
We work for international brands and diplomatic sites — the kind of clients whose contracts include strict confidentiality. So you won't find logos or names here, and yours won't appear either. What we can show: the scale of our operations, and what a portfolio client gets from us.
What we deliver · HVAC
Air conditioning & ventilation
Maintenance, repair and replacement of air-conditioning and ventilation systems across all major brands — with F-GAS-compliant refrigerant handling and leak checks built into the per-site schedule.
What we deliver · Network infrastructure
Certified network cabling, site after site
Structured CAT 6A cabling rolled out store by store at night — every link Fluke-tested and certified to ISO/IEC 11801 (Class EA), with reports delivered per site and every network point logged in the register: switch, port, patch number, certification result.
What we deliver · Heating
Boiler servicing — gas and oil
Preventive servicing, breakdown repair and the legal maintenance cycle for gas and oil boilers, folded into the same per-site calendar as the rest of your installations.
What we deliver · Energy
Portfolio-wide energy & automation assessments
ISO 52120 building-automation classification per site, with a costed roadmap to cut controls-related load ahead of the 2029 requirements.
What we deliver · Compliance
One compliance calendar for your whole fleet
F-GAS inspections, emergency lighting, HS-cabine servicing and third-party inspection follow-up — planned, executed and documented per site.
The Facilitoo platform
We build a product around your portfolio.
Whatever the equipment — air conditioning, boilers, electrical panels, shutters, network — if it's maintenance, we run it on our own platform: a living register of 4,600+ machines we maintain today, built by our technicians because they needed it. Your fleet gets the same system.
Platform · On the machine
A QR sticker on every unit
Scan the sticker on any machine and its full record opens: identity, service history, documents, next inspections. Your store staff scan it too — and see a clear, client-friendly summary.
Platform · Compliance
Compliance is computed, not remembered
F-Gas leak-check cadence is calculated per machine from refrigerant charge and GWP, certificates generated automatically; emergency-lighting sweeps certified per site. Obligations, not reminders.
Platform · AI copilot
AI that knows your machines
Our technicians' copilot answers from the actual machine record and an indexed library of 60+ OEM service manuals — fault-code answers cite the exact manual page. Faster diagnosis, fewer repeat visits.
Platform · Transparency
Your own client portal
A read-only portal with your sites, equipment inventory, compliance status, reports and documents — audit-ready transparency without chasing anyone by email.
Platform · Coverage
The register fills itself
Every visit documents your fleet further: photo capture fills machine records on the spot, and a coverage score shows exactly how completely each site is documented.
Platform · Parts
Spare parts, one click ahead
Filter, belt and battery specifications live on each machine — fleet-wide shopping lists total the exact quantities per part, so consumables arrive before they're missing.